Ofcom 2021 Study Ranks Mobile and Broadband ISPs by Quality – ISPreview UK

Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.

Source: Ofcom 2021 Study Ranks Mobile and Broadband ISPs by Quality – ISPreview UK