UK customers feel short-changed by fibre networks

British consumers believe that they are being left short by so-called “fibre” networks promising super-speedy broadband, according to new research.

A survey by CityFibre found that two-thirds of customers thought there needs to be more clarification on what fibre networks actually mean in adverts – namely, clearly defining a “fibre” network as one where fibre optic cables run right to the home.